Those little extras so everyone can enjoy the gardens
We would like you to have the best visit possible, so we have compiled the following information, so you are best informed. Like any outdoor areas, parts of the garden may become muddy after rainfall, so a few areas especially bridges can become slippery in places. We recognise the National Companion Card and Carer Card.
ACCESS: The Blue Lotus Water Garden is in the Yarra Valley on mostly flat ground with some sloping areas. People with limited mobility may need assistance in some areas.
TRACKS & PATHS: Most are compacted gravel. We recommend visitors using wheelchairs or mobility aids stick to our main tracks which are indicated in Yellow on our Garden Map.
ACCESSIBLE PARKING: We have 6 accessible parking bays located at the front entrance to the gardens.
ACCESSIBLE TOILETS: Located in the gardens are two accessible toilets and one ambulant toilet.
ASSISTANCE ANIMALS: A person with a disability may use an assistance animal at the gardens if the animal has been trained for that reason, behaves appropriately in public places and doesn’t pose a threat to the health or safety of humans and other animals at the garden. Documentary evidence must be provided to our staff that the assistance animal meets these requirements, or our staff may refuse entry as allowed under the Disability Discrimination Act 1992 – Section 54A Assistance animals.
COURTESY WHEELCHAIRS: We have three courtesy wheelchairs available for use. It’s best to call us and reserve one before you visit.
COURTESY UMBRELLAS: We have a limited number of umbrellas visitors can use to keep the sun and rain off you.
PARENTS CHANGING AREA: In one accessible toilet and the ambulant toilet a change table is provided for parents.
FIRST AID: At the ticket counter is our first aid station with defibrillator. Staff trained in first aid are onsite each day.
DRINKING FOUNTAINS: Numerous drinking fountains are located around the gardens.
GARDEN SEATING & SHELTERS: Throughout the gardens there are dozens of shelters and bench style seating providing visitors with plenty of places to stop and rest in the shade.